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WHAT ARE THE TOUGH CONVERSATIONS FOR YOU? Recent research shows feedback discussions are the least enjoyed management task second only to firing someone. (source: Gallup) So how have we got to this point? how has having a direct, real and necessary conversation with staff, clients or suppliers become so hard? In a nutshell, we have been shown processes without considering the human element in the discussion.
ALISON HILL
As a Psychologist Ali has worked with ‘em all. She is co-author of the best-selling business book ‘Dealing
with the tough Stuff: How to achieve results from key conversations’, is a regular on Channel 9 ‘Mornings’ and highly sought after to assist individuals and teams transition through change.
In her spare time she avoids cooking wherever she can!